Welcome to Office Hours.

We've gathered the most common questions to give you quick and easy answers, so you can get back to enjoying the Sylli Week experience!

Still looking for an answer?

Shoot our team an email and we’ll get back to you ASAP (definitely within 24 hours).

Shipping & Delivery

What if I don't know my shipping address yet?

When do orders arrive?

Where do gift cards get send?

Orders & Payments

What happens after I order?

What if I am giving a gift?

When does my subscription renew?

Box Customization

When is customization?

How does customization work?

What happens if I missed customization?